govCommunity

Powering Tourism Customer Panel: How Local Governments Support Tourism with Granicus Solutions

Register now for the Powering Tourism Customer Panel! This Powering Tourism webinar and customer panel brings together three government leaders to discuss the challenges their governments faced, and the solutions they explored and implemented. You’ll...

govService ongoing training

Thanks for leading us in Tuesday's discussion, it was definitely a great way to share our experiences. One of the items continuing to surface in my world is the idea of ongoing learning/training inside of the various Granicus tools we use -- specific...

Focus on efficiency and self-service

In recent years government agencies have been asked to accomplish more with fewer resources, so improving processes to save money is top of mind for many government leaders. Manual processes in government are costly and take time away from other impo...

ASK US ANYTHING: Featuring Grand Rapids, MI; King County, WA; and Olathe, KS

Date: Tues, Feb 28Time: 1:00pm ET | 10:00am PTDuration: 45 min Register Now Are you interested in learning how to create interactive, engaging digital government experiences from your peers? If so, join us for an “Ask Us Anything” session on February...

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Preserving Communities: Public Engagement and Short-Term Rental Compliance

Join us for the Preserving Communities: Public Engagement and Short-Term Rental Compliance webinar on Thursday, February 23 (12-12:30 p.m. ET) and then come back here to continue the conversation on this thread! Community engagement is a critical pre...

Transforming into a Digital City Hall

Government often relies on outdated, time-consuming processes. With a digital city hall, government can promote self-service to reduce the number of calls and walk-ins, saving time internally by moving processes online. Topics covered in the webinar ...

Reporting

Hi, wanting to know what your thoughts are on Real-Time reporting, and if you don't use it what have you implemented in place of the datadump. Thanks

360 Degrees of Community Involvement

Attending the 360 Degrees of Community Involvement webinar from our Digital Transformation series on Thursday, Feb. 9? Continue the conversation here about how to close the communication loop and provide insight into how the community views plans and...

Better Inform, Serve, and Engage Your Residents (Webinar Chat!)

Use this thread to continue the conversation about our Feb. 2 webinar Better Inform, Serve, and Engage Your Residents. What does your communications strategy look like? How are you targeting your messaging? What tools are you using? How do you measur...

Hello

Hello from Sunny Aberdeen. I work for Aberdeen City Council. I have been using GovService for almost 6 years.

Resolved! Obtaining save link URL

I am wanting to obtain the link that is generated when a user saves progress on a form. Is there anyway to do this using an integration?

Approaches to a warning about LiveManager?

Hi all, I am wondering: are other users seeing the following warning for LiveManager, and if so, what--if anything--are you doing about it? I've been in touch with support about this, but I won't get into that right now. I'm curious to know if others...

Make city/state fields static in form

Hi all! We are one of what I think is a handful of municipal governments that provide trash/sanitation service. We have set up our "sign up" form on the website. Sometimes the address field is coming in with different city and state information. I su...

Hi

Recently joined a UK County Council, working with Granicus for the first time. Loving the simplicity of Display Conditions.

North Dakota GovDelivery Process Automation and Improvement Webinar - December 13, 2022

Interested in how the State of North Dakota uses their Granicus govDelivery enterprise agreement? Want to share ideas on how to create efficiencies and reach outreach targets with other govDelivery users? Please watch the webinar and join the convers...

Amanda user guide

This question has been moved to the Amanda community group.

Hello Everyone

Greetings from Miramar, Florida. My name is Madalyn Ramos and I am a Administrative Coordinator with Miramar Police Department Code Compliance Division. I have been with Miramar police department for 14 years. We recently completed the implementation...

Hello!

Tom here from East Suffolk Council, a long-term Firmstep/Granicus house. Keen to find out more about the Granicus stable and what it can do to improve the customer experience.

CaseViewer Permissions

Within Dashboard we are currently able to set-up additional tabs (assigned to a specific Permission Group) and then anyone in that Permission group can access the tab. Within that tab, they can see and action all the cases for a specific process no m...

New to Public Records

Good afternoon,I am new to Public Records in Florida and I am at the 9th largest school district here. I would love to make connections especially if you are in Florida. I am trying to learn as much as I can. If there are any resources (classes that ...

AMANDA Modules Overview

Hi community,I'm curious to learn more about AMANDA products and features. Do you have any document to share?ThanksMesh

govCommunity Live - London event

Hi Have the slides from the London govCommunity Live event been shared?

Filter for Duplicates in Service Index

Why does the Service Index duplicate only show the last 100 records, we have accounts I know are not duplicates and I know they are on the duplicate list but we cannot see them because the list only shows the last 100 possible duplicate accounts.Can ...

Prynhawn da, great to be here

Good afternoon, everyone.We are hoping soon to join the govDelivery community soon, and I would be really keen to contact with people using the platform bilingually in Wales.I look forward to hearing more about great practice in engaging our communit...

Good Morning - NHS and Local Authority colleagues

Hi everyone, I had the pleasure of speaking at the govCommunityLive conference yesterday in London, and am still feeling energised from the discussions and enthusiam in the room. I hope there are lots of NHS colleagues on here, and that we can all st...