Hurricane season has arrived down here in Florida (and with it, lots of rain and potential flooding!). This is the time of year I would usually begin scheduling out my preparation messaging. Anyone have any templates, messaging, webpages, or comms pl...
"Clarity over clever." This GovExec article has some interesting insights on how government should communicate to be effective. It's great if you can do both (and in an avenue like social media, cleverness can sometimes help your message spread) BUT ...
View the thread below for resources from the webinar. This Powering Tourism webinar and customer panel brings together three government leaders to discuss the challenges their governments faced, and the solutions they explored and implemented. You’ll...
Join us for the Preserving Communities: Public Engagement and Short-Term Rental Compliance webinar on Thursday, February 23 (12-12:30 p.m. ET) and then come back here to continue the conversation on this thread! Community engagement is a critical pre...
Use this thread to continue the conversation about our Feb. 2 webinar Better Inform, Serve, and Engage Your Residents. What does your communications strategy look like? How are you targeting your messaging? What tools are you using? How do you measur...
Interested in how the State of North Dakota uses their Granicus govDelivery enterprise agreement? Want to share ideas on how to create efficiencies and reach outreach targets with other govDelivery users? Please watch the webinar and join the convers...
If you've been wondering how to incorporate text messaging into your communications efforts, check out this webinar with a true expert in the field, Jeff Tzucker. He'll look at how SMS Messaging can catalyze your communications efforts, meeting resid...
We used to do a holiday lights map and allow residents to submit their displays so people could drive by. I wish we'd done it for Halloween too! We also did a holiday video last year with a bunch of staff that we were pretty proud of. I'd love to hea...
This is a webinar you don't want to miss from a true UX expert, our Director of Implementation Jose Otero (who spent almost 20 years working for Miami-Dade County and the City of Miami). Join us on Tuesday, Sept. 27 at 1pm ET/10am PT for a webinar on...
It's Americans with Disabilities Act Awareness Day. On July 26 each year, we celebrate this important civil rights law that works to ensure all people with disabilities have the same rights and opportunities as everyone else. Providing digital access...
Share your current projects and challenges and let the community help brainstorm ideas.
In today's Granicus Summer School: Customer Experience 101 session, Nick talked about the importance of welcome messages. Who out there is willing to share examples or best practices related to welcome messages? Does anyone leverage welcome messages ...
Join Granicus’ second annual Summer School for a series of webinars that will elevate your skills on all things government communications. Throughout the programs, we will be dissecting effective communication methods and tools, as well as taking a t...
We're so excited to announce the winners of the 13th Annual Granicus Digital Government Awards. These winners have embraced modern technologies that drive awareness of community programs, improve resident experiences, transform outdated processes, an...
We had such an incredible range of impressive entries this year! Check out the 2022 Granicus Digital Government Awards page to see who among your public sector peers was named a finalist. We'll be announcing the winners at a virtual awards banquet th...
Throughout this month we'll be highlighting stories of successful government communications on our social media channels, but I'm interested in what our public sector peers are communicating about now! What are your current priorities or challenges? ...
If you didn't get a chance to see the webinar with Karen Pellegrin of City & County of Denver, now you can watch the recording and read a blog recap. This was a REALLY great webinar. As someone who was formerly in charge of trying to make a county's ...
Attention Communicators! The Digital Government Awards are a great way to highlight your hard work in the eyes of your leadership and create a good news story about your organization. I know I always loved to be able to say I was part of an award-win...
I'm so excited for next Thursday’s webinar on Digital Accessibility with Karen Pellegrine from the City & County Denver!Personally, I remember rushing to learn as much as I could about accessibility in my former role at a county when we received a la...
Deepening Resident-Government Relationships with Digital Civic Engagement This guide explores the state of digital civic engagement today across state and local government, provides a forward-looking vision for governments, and includes tips and insi...
Join us on August 3, at 2:00 pm EST to hear from Laura Fallon, Digital Information Officer with the Office of Communications, and Shelby Jacobsen, Taxpayer Services Specialist, with the State of New York on how more targeted messaging is helping them...
As a government communicator, your initial success is often measured in clicks and opens, but your subscriber will only click or open an email if it is relevant to them as an individual. Segmentation creates a more relevant message for each audience ...
One of the advantages of using email as a primary communication tool is confidence that your message will reach your audience. The larger your audience, the better the chance you have at keeping people informed and engaged. That’s why it’s always imp...
Welcome to the first Granicus Summer series, a virtual event combination that will take you from novice to expert. In June, we’re highlighting govDelivery, Granicus email, text, and social platform. These events are for everyone – whether you are a c...
Learn how you can send one message in 100+ different languages – providing all members of your community with vaccination facts quicker than before. How do you build trust and transparency around COVID-19 vaccine messaging if English isn’t the primar...
